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TERMS AND CONDITIONS

USE OF THE SITE

This site is managed by the company Tiarè di Baiardini Clorinda.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.

Throughout the site, the terms used in the first person refer to Tiarè di Baiardini Clorinda, which offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Registration

If you wish to use the Services, you must be an adult user, register on tiareprofumeria.it by creating your account and accepting these terms and conditions for the use of the Services (“Conditions”). Registration is free. To create your account, you must fill out the registration form by entering the requested information and guarantee to Tiarè di Baiardini Clorinda that the information provided during the registration procedure is complete, correct and truthful. In particular, with reference to the uploading of photographic images (“Photos”) to use the Return Service, you expressly declare that you are the exclusive and legitimate owner of all copyrights thereof. Tiarè di Baiardini Clorinda cannot in any way be held responsible for your uploading of photos of third parties. We will send you an email to confirm your registration. We remind you that the credentials to access your account must be used exclusively by you and cannot be transferred to third parties. Without prejudice to the limitations of the law, Tiarè di Baiardini Clorinda cannot in any way be held responsible in the event of access to your account by unauthorized third parties. We therefore ask you to keep your credentials confidential and to inform Tiarè di Baiardini Clorinda immediately if you suspect that there has been unauthorized access to your account or that your password has been violated. For the provision of some Services it may be necessary to use electronic communication channels (such as e-mail, SMS or telephone). If you wish to use these specific Services, you will therefore be asked to give your consent to be contacted by Tiarè di Baiardini Clorinda for the relevant communications by SMS, email or other communication channel. We also ask you to consult, if you have not already done so, our General Conditions of Use which form an integral part of these Conditions. For any other legal information, consult the sections General Conditions of Sale, Right of Withdrawal and Privacy Policy of Tiareluxury.it.

Duration and termination

Registration for the Services will be effective from the moment you receive the relevant confirmation email and for the entire period in which you use the Services. You may cancel your subscription to the Services at any time and for any reason by sending an email to the following address: salerno.tiare@gmail.com. In the event that you have exercised the right of withdrawal, we will send you an email to confirm that you have been cancelled from the Services. Tiarè di Baiardini Clorinda reserves the right to cancel your registration to the Services in the event of a violation of the provisions contained in these Conditions, or in the event that complete, truthful and correct personal data have not been provided, without prejudice to the right to compensation for damages suffered. Tiarè di Baiardini Clorinda also reserves the right to temporarily suspend, without prior notice, the provision of the Services for the time necessary for the technical interventions necessary and/or appropriate to improve the quality of the Services. Tiarè di Baiardini Clorinda may, at any time, interrupt the provision of the Services if there are security reasons.

Service warnings

Tiarè di Baiardini Clorinda makes every effort to provide accurate Services. Subject to the limitations of the law, the Services are provided free of charge as they are (“AS IS”). Tiarè di Baiardini Clorinda does not provide any guarantee, by way of example and not limited to, regarding the quality, good functioning, absence of interruptions or suitability of the Services for a particular purpose or result set by the user.

Changes and Updates

These Conditions are modified from time to time also in consideration of any regulatory changes. The new Conditions will be effective from the date of publication on tiareprofumeria.it. We therefore ask you to regularly access this section to verify the publication of the most recent and updated Conditions.

*Service availability varies by country. Check your account to see which Services are available.

GENERAL CONDITIONS OF SALE

The sale of products on our website (“tiareluxury.it”) is governed by these General Conditions of Sale.

The products purchased on tiareluxury.it are sold directly by Tiarè di Baiardini Clorinda, a sole proprietorship, with registered office in Italy, Via Lorenzo Fava , 26 – 84014 Nocera Inferiore SA (Italy) , registered in the Company Register, Tax Code and VAT no. 05508020657.

You can request any information through our support services.

For any other legal information, see the sections: General Conditions of Use, Privacy Policy and Right of Withdrawal.

Trade policy

  1. The Seller carries out its e-commerce activity on tiareluxury.it exclusively towards its end users who have reached the age of majority and who are “consumers”.
  2. When we talk about “consumer” we mean any natural person who acts on tiareprofumeria.it for purposes not related to their commercial, entrepreneurial or professional activity, if any. If you are not a “consumer”, we invite you to refrain from concluding commercial transactions on tiareluxury.it.
  3. In consideration of its commercial policy, the Seller reserves the right not to accept purchase order proposals from persons other than the "consumer" or in any case purchase order proposals that do not comply with its commercial policy, such as, for example, order proposals for which there is a report, or suspicion, of fraudulent or illegal activity. In such cases, the Seller will inform the user of the non-acceptance of the order proposal. All order proposals sent to the Seller and returns made by users must also correspond to normal consumption needs. The Seller therefore monitors the number of order proposals sent and returns made.
  4. These General Conditions of Sale exclusively regulate the sending of purchase order proposals for products available on tiareprofumeria.it by the user and their acceptance by the Seller.
  5. The General Conditions of Sale do not regulate the supply of services or the sale of products by parties other than the Seller that appear on tiareprofumeria.it via links, banners or other hypertext connections.
  6. The prices and sales methods that occur on the tiareprofumeria.it website may be different from those that occur in the physical stores of Tiarè di Baiardini Clorinda.

Information aimed at concluding the contract with the Seller pursuant to Legislative Decree 9 April 2003, n. 70

  1. To conclude the purchase contract for one or more products on tiareluxury.it, you must send a purchase order proposal electronically to the Seller by filling out the form available on tiarethebeauty.it and following the relevant instructions.
  2. Before sending the order proposal, we remind you to carefully read the General Conditions of Sale and the information on the right of withdrawal, to print a copy using the print command and to save or reproduce a copy for your personal use. In accordance with Article 51, paragraph 7, of Legislative Decree 6 September 2005, n. 206 (the "Consumer Code"), before sending the order proposal, we will provide you with a summary of the commercial and contractual conditions that will apply to your order proposal for the purchase of the products and a summary of the information on the essential characteristics of each product ordered with the relative price (including all applicable taxes or duties), the means of payment that you can use to purchase each product, the delivery methods of the products purchased, the shipping and delivery costs; as well as the references, geographical address and contact methods of the Seller and the date by which the Seller, once your order proposal has been accepted, undertakes to deliver the goods. The Seller will also provide you with a summary of the conditions and methods for exercising your right of withdrawal. If applicable, you will be informed that, in the event of withdrawal, you will have to bear the cost of returning the products. In any case, you will be reminded of the existence of the legal guarantee of conformity of the products, you will be provided with the contact details of our after-sales service and we will remind you of the possibility of using the platform for the alternative extra-judicial resolution of disputes, accessible on the site http://ec.europa.eu/odr , made available by the European Commission.
  3. On the order proposal confirmation page, which contains a link to the General Conditions of Sale and the Information on the Right of Withdrawal, we will provide you with summary information about the essential characteristics of each product indicated in your order proposal, the price (including all applicable taxes or duties) and shipping costs.
  4. The transmission of the order proposal to the Seller constitutes a binding purchase proposal for the user. Before proceeding with the transmission of the order proposal, you will therefore be asked to identify and correct any errors in data entry.
  5. Once you have submitted your order proposal, we will send you an automatic email to confirm receipt of your order proposal. Receipt of this email does not constitute acceptance of your order proposal.
  6. The contract is concluded when your order proposal is accepted by the Seller. The Seller will send you a second email to confirm acceptance of your order proposal and shipment of the products. This email will also contain a copy of the General Conditions of Sale and the summary document on the Right of Withdrawal.
  7. The order proposal sent to the Seller will be archived in our database for the period of time necessary to process the order proposals accepted by the Seller and in any case within the terms of the law. You can access your order proposal form by consulting the My Order section.
  8. The language available for concluding the contract with the Seller is Italian.
  9. The Seller may not accept your purchase order proposals that do not provide sufficient guarantees of solvency or that are incomplete or incorrect or in the event of unavailability of the products.
  10. In these cases, the Seller will inform you by email that the contract has not been concluded and that the Seller has not accepted your purchase order proposal, specifying the reasons. If the products presented on tiareprofumeria.it are no longer available or on sale at the time of receipt or processing of your purchase order proposal, the Seller will inform you promptly and in any case within thirty (30) days from the day following the day on which you sent your order proposal to the Seller, of the possible unavailability of the products. If you have already paid the price for the products, the Seller will refund, without undue delay, the amount already paid by you and the sales contract will be considered terminated.
  11. We remind you that, by electronically transmitting the order proposal, you unconditionally accept and undertake to observe the Seller's General Conditions of Sale. If you do not agree with some of the terms set out in the General Conditions of Sale, we invite you not to submit your order proposal for the purchase of products on tiareprofumeria.it.
  12. By submitting the order proposal you confirm that you also know and accept the additional information contained in tiareluxury.it.

Product guarantees and price indications

  1. Tiarè di Baiardini Clorinda sells exclusively luxury and premium brand products. These products are purchased directly by Tiarè di Baiardini Clorinda from official manufacturers and retailers.
  2. Tiarè di Baiardini Clorinda does not sell used, irregular or lower quality products than the corresponding standards offered on the market.
  3. The essential characteristics of the products are presented on tiareprofumeria.it within each product description. The images and colours of the products presented on tiareluxury.it may however not correspond to the real ones due to the Internet browser and monitor used.
  4. Product prices may be subject to change. Please check the final sale price before submitting the relevant order proposal. In the event that a recognizable error is found in the indication - by the Seller - of the price of a product or in the calculation of the amount requested for payment, the Seller will not accept the order proposal and will contact the user in order to offer the opportunity to submit the purchase order proposal for the product(s) at the correct price.
  5. Purchase requests from countries not included among those displayed on the splash page cannot be accepted by the Seller.
  6. All products sold by Tiarè di Baiardini Clorinda are provided with a guarantee seal.
  7. All products sold on tiareluxury.it are covered by the legal guarantee of twenty-four (24) months for defects of conformity, in accordance with the applicable law. The lack of conformity of the product must be communicated to the Seller within two (2) months of its discovery. The lack of conformity of the products sold by Tiarè di Baiardini Clorinda can be communicated to Tiarè di Baiardini Clorinda by contacting us by email. In the event of a lack of conformity, you have the right to request the repair or replacement of the product. In the event that the aforementioned remedies are not possible or are excessively onerous, you will be entitled to a reduction in the price paid or to the termination of the sales contract, pursuant to art. 130 of the Consumer Code.

Payments

  1. To pay the price of the products and the related shipping and delivery costs, you can follow one of the methods indicated in the order proposal form. In no case will you be charged costs higher than those actually incurred by the Seller, in relation to the payment instrument chosen by you.

In case of payment by credit card, the financial information (for example, the credit/debit card number or its expiration date) will be forwarded, via encrypted protocol, to Banca Intesa Sanpaolo or other banks, which provide the related remote electronic payment services, without third parties being able to access them in any way. Furthermore, such information will never be used by the Seller except to complete the procedures relating to your purchase and to issue the relevant refunds in the event of any returns of the products, following the exercise of your right of withdrawal, or if it becomes necessary to prevent or report to the police the commission of fraud on tiareluxury.it. The price for the purchase of the products and the shipping costs, as indicated in the order proposal, will be charged to your current account at the time of shipment of the purchased products.

Voucher

  1. Vouchers are personalized codes that allow you to take advantage of a discount on purchases made on Tiareluxury.it exclusively for products sold by Tiarè di Baiardini Clorinda.
  2. The box for entering the code is displayed on the first page of the purchase process: once you have added the items to the Shopping Bag, enter your code in the box and click Recalculate. At this point the discount will be automatically applied to all products, except those to which the application of vouchers is not possible. Therefore, the other items added to the Shopping Bag will not be subject to any discount. The voucher can only be used once and cannot be converted into money in any way. It will not be possible to use multiple vouchers in the same order proposal.
  3. In case you want to return an item to which you have applied the voucher, you will have to follow the return procedure indicated in the information on the right of withdrawal. Once your return has been accepted, you can request the reactivation of the code with its original value. The difference in expenditure that you incurred for the purchase of the item will be credited back to you according to the methods and terms provided for the normal refund procedure.

Shipping and delivery of products

  1. To find out the specific shipping and delivery methods for products sold by Tiarè di Baiardini Clorinda, access the dedicated section. Please pay attention to what is reported in this section because the information contained therein forms an integral and substantial part of these General Conditions of Sale and, therefore, are considered to be fully known and accepted by you at the time of transmission of the order proposal.

Customer Service

You can request any information by contacting us at the email: salerno.tiare@gmail.com or by phone or WhatsApp at 3347548796.

Right of withdrawal

You can find all the information in the dedicated area which is an integral part of these General Conditions of Sale.

Refund times and methods

  1. Whatever the payment method used by you, the refund due, whether full or partial, is activated by the Seller, as quickly as possible and in any case within fourteen (14) days from the date on which the Seller became aware of the exercise of your right of withdrawal, after verifying the correct execution of your right of withdrawal and checking the returned products.
  2. The Seller will refund using the same means of payment you used to purchase the returned products, unless you have expressly agreed with the Seller to use a different means of payment and provided that you do not incur any additional costs as a consequence of the refund. If there is no correspondence between the recipient of the products indicated in the order proposal and the person who made the payment of the sums due for their purchase, the refund of the sums, in the event of exercising the right of withdrawal, will be made by the Seller, in any case, to the person who made the payment.
  3. We remind you that the value date of the re-credit is the same as the debit; consequently you will not suffer any loss in terms of bank interest.
  4. If you purchase via Klarna, a 3% fee will be deducted from your refund.

Privacy

  1. You can obtain information on how we process your personal data by accessing the dedicated area.
  2. We also ask you to read, if you have not already done so, our terms of use of the site.
  3. For any other information on our Privacy Policy you can contact our Customer Service, via email at: salerno.tiare@gmail.com or by phone or whatsapp at 3347548796 at the registered office address.

Applicable law and dispute resolution

  1. Without prejudice to the application of mandatory European consumer protection provisions, the General Conditions of Sale are governed by Italian law and in particular by the Consumer Code and Legislative Decree 9 April 2003, no. 70 (“Implementation of Directive 2000/31/EC on certain legal aspects of information society services in the internal market, with particular reference to electronic commerce”).
  2. In the event of disputes between Tiarè di Baiardini Clorinda and each end user, arising from the General Conditions of Sale, we inform you that the European Commission provides a platform for the alternative extra-judicial resolution of disputes, accessible on the website http://ec.europa.eu/odr .
  3. For all disputes relating to purchases and/or these General Conditions of Sale, the Court of the place of domicile or residence of the consumer shall have jurisdiction in accordance with the applicable law or, at the consumer's choice, the Court of Nocera Inferiore.

Edit and update

The General Conditions of Sale are modified from time to time also in consideration of any regulatory changes. The new General Conditions of Sale will be effective from the date of publication on tiareprofumeria.it

RIGHT OF WITHDRAWAL

Right of withdrawal from the contract signed with Tiarè di Baiardini Clorinda

In accordance with art. 52 of Legislative Decree 6 September 2005 n. 206 (the “Consumer Code”), you have the right to withdraw from the contract signed with Tiarè di Baiardini Clorinda without any penalty and without having to provide any reason, within 14 days from the day you received the products purchased on tiareprofumeria.it.
In accordance with art. 54 of the Consumer Code, you may exercise the right of withdrawal using, at your choice, one of the following methods:

  1. Online transmission to Tiarè di Baiardini Clorinda of the Return Form found in the Customer Service area, filled out in full; in this case, Tiarè di Baiardini Clorinda will send you confirmation by e-mail of receipt of the withdrawal declaration;
  2. Send by post to Tiarè di Baiardini Clorinda the return form that you find in the Customer Service area, compliant with the standard form pursuant to art. 49, paragraph 4, of the Consumer Code, to be filled out in full;
  3. Sending by post to Tiarè di Baiardini Clorinda another explicit declaration of your decision to withdraw from the contract.
    In cases 2) and 3) your declaration must be sent to the attention of Customer Service at the registered office of Tiarè di Baiardini Clorinda, located in Via Lorenzo Fava , 26 – 84014 Nocera Inferiore (Italy). It is understood that, in such cases, you will be responsible for proving the correct and timely exercise of the right of withdrawal.
    In accordance with art. 57 of the Consumer Code, once you have exercised the right of withdrawal from the contract, the products to be returned must be delivered to the courier within fourteen (14) days from the date on which you communicated to Tiarè di Baiardini Clorinda your decision to withdraw from the contract.
    In accordance with art. 59 of the Consumer Code, the right of withdrawal is excluded if you have purchased products made to measure or personalized or sealed goods that are not suitable for return for reasons of hygiene or related to health protection and have been opened after delivery.

Conditions for exercising the right of withdrawal in accordance with art. 52 of the Consumer Code

The right of withdrawal is considered to be correctly exercised if the following conditions are fully respected:

  1. The right of withdrawal must be regularly exercised within fourteen (14) days of receipt of the products by following one of the methods indicated above;
  2. The products must not have been used, worn, washed and, in any case, must comply with the requirements indicated in art. 3, which follows, on the conformity checks of the returned products;
  3. The identification tag must still be attached to the products with the disposable seal which forms an integral part of the item (see in this regard the following art. 5);
  4. Products must be returned in their original packaging (if you want to return a kit, you must return all the items that compose it);
  5. Returned products must be delivered to the carrier within fourteen (14) days from when you communicated to Tiarè di Baiardini Clorinda your decision to withdraw from the contract;
  6. The products must not be damaged.
    If you have complied with all the required conditions, Tiarè di Baiardini Clorinda, in accordance with art. 56 of the Consumer Code, will fully refund you the price of the products purchased, with you only being responsible for the return costs, i.e. those for returning the purchased products to Tiarè di Baiardini Clorinda, unless Tiarè di Baiardini Clorinda has expressly exempted you from such costs at the time of purchase and on the further condition that you use the forwarder and shipping methods suggested by Tiarè di Baiardini Clorinda in the following paragraph.

How to return products to Tiarè di Baiardini Clorinda

You will be free to return the products with the courier that you deem most appropriate. The return costs will be entirely borne by the customer and so will the responsibility in case of loss or damage of the products during transport. The returned products must be delivered to our headquarters no later than 14 days from acceptance of the return by Tiarè di Baiardini Clorinda. After 14 days Tiarè di Baiardini Clorinda reserves the right not to accept the return.

Compliance checks of returned products

You will be contacted if your return cannot be accepted because it does not comply with the conditions listed above, and you can choose to have the purchased products returned at your expense. In the event that you refuse this shipment, Tiarè di Baiardini Clorinda reserves the right to retain the products and the amount corresponding to the purchase price of the products.

All products must be returned new and unused, in perfect condition, with all protective materials and with the identification tags and stickers attached to the products (if any), as well as their packaging, accessories and documentation. If the product shows signs of use or if it has been used or altered from its original condition in any way, Tiarè di Baiardini Clorinda reserves the right not to accept the return or, alternatively, to reduce the amount of the refund or exchange accordingly.

For example, Tiarè di Baiardini Clorinda may reduce the refund in the following circumstances:
• the products have been used, worn, damaged or washed;
• the identification tag is no longer attached to the products with the disposable seal or has not been returned. Please note that the identification tag is an integral part of each product; and/or
• the original packaging which is an integral part of the product (e.g. the protective bag) has not been returned;

You will be contacted if Tiarè di Baiardini Clorinda decides to reduce the refund for this reason. In this case, you can choose (as an alternative to the reduction of the refund) to have the purchased products returned at your expense. In this last case, if you refuse the shipment, Tiarè di Baiardini Clorinda will have the right to retain the products and the amount indicated for the reduction of the refund, due to the decrease in value of the returned products.

Tiarè di Baiardini Clorinda assumes no responsibility in the event of products returned by mistake or objects forgotten in packages or returned products.

Refund times and methods

After Tiarè di Baiardini Clorinda has received your return and checked that all the requirements have been met, you will receive an email confirming acceptance of the return and Tiarè di Baiardini Clorinda will proceed with the full refund, or, if a decrease in value of the returned products is found, you will receive an email informing you of the amount deducted as a reduction in the refund and Tiarè di Baiardini Clorinda will proceed with the refund of the amount due. Whatever payment method you used among those available, the refund is activated by Tiarè di Baiardini Clorinda as soon as possible, and in any case within fourteen (14) days from the date on which it became aware of the exercise of your right of withdrawal, once it has verified that the withdrawal has occurred in compliance with the conditions set out above.
The actual time for the refund or reimbursement of the sums paid by you for the purchase of the products depends on the payment methods used:

  1. purchase via PayPal (if available): the refund will be made to your PayPal account and will be visible immediately. The actual refund to your credit card from your PayPal account depends on the institution that issued the card;
  2. cash on delivery (if available): the refund will be made to the current account you indicated, so the refund time depends on the accuracy of the data you enter; normally the refund will be made within fourteen (14) days.
    In the case of a gift, the refund of the sums will be made to the person who made the payment.
  3. credit/debit card purchase: the refund time depends on the credit/debit card company, but usually occurs within two bank statements. Please note that the value date of the refund is the same as the debit, so you will not suffer any loss in terms of bank interest;
  4. If you wish, as an alternative to the refund on your credit/debit card, PayPal account or the current account indicated by you, at the time of exercising the Right of Withdrawal, you can choose to receive the refund, through voucher. You can use your credit for purchases on tiareprofumeria.it according to the methods of the Conditions of Sale.
  5. Purchase by cash on delivery: the refund will be made to a current account indicated by the customer at the time of the return.

Products affected by non-compliant defects

Without prejudice to the application of mandatory consumer protection regulations, you can return a product because it is defective or does not conform to what you ordered, by informing Tiarè di Baiardini Clorinda, within fourteen (14) days from the day you received the products purchased on tiareprofumeria.it, using the Return Form found in the Customer Service area; if the defect occurs after fourteen (14) days, contact Customer Service for more information.
For the methods of returning products, the methods described above apply.

Tiarè di Baiardini Clorinda will check the products that you have returned because they are defective or do not conform to what you ordered and will proceed with the full refund, including shipping costs and the costs you incurred to return the products to Tiarè di Baiardini Clorinda.

In the event that Tiarè di Baiardini Clorinda does not detect any defect or lack of conformity in the returned products, you will be informed that your return cannot be accepted and you will be able to choose whether to have the purchased products back. In the event that you refuse the shipment, Tiarè di Baiardini Clorinda will have the right to retain the products and the amount corresponding to the purchase price of the products, as well as reserves the right to request the costs incurred.

Conditions for exchanging products

In some cases, as specified below, you will have the possibility to exchange the products purchased with others of the same model, with different size and/or patterns. The exchange of products will be possible only if the products in the size and/or pattern are available at the Tiarè di Baiardini Clorinda warehouses.

The request for change will only take place within the following limits:

  1. only those products purchased for which this possibility is expressly provided for in the Return Form may be exchanged; you may request the exchange of one or more products purchased only with products of the same model, with a different size and/or pattern.
  2. you may request the exchange of one or more products purchased within and no later than fourteen (14) days from the date of their delivery, by completing the Return Form, to be sent electronically to Tiarè di Baiardini Clorinda within the aforementioned deadline. The products to be exchanged must be delivered to the courier within fourteen (14) days from when you communicated to Tiarè di Baiardini Clorinda your decision to exchange the products;
  3. you will be able to make only one exchange request for each product purchased;
  4. the products for which you request an exchange must be returned to Tiarè di Baiardini Clorinda in their original packaging, unused, unworn, unwashed or damaged, and the identification tag must still be attached with the disposable seal;
  5. Products to be exchanged that are part of a single order must be sent to Tiarè di Baiardini Clorinda in a single shipment. Tiarè di Baiardini Clorinda, in fact, reserves the right to not accept products from the same order, sent for exchange at different times.

If all the above conditions are correctly respected, once the Return Form containing your exchange request has been filled out and sent, Tiarè di Baiardini Clorinda will take charge of the same replacement request by sending you a confirmation email to this end.

After Tiarè di Baiardini Clorinda has received the products you intend to exchange and checked that all the requirements set out above have been met, Tiarè di Baiardini Clorinda will verify the actual availability of the products in the size and/or pattern you have selected in its warehouses.

In the event that the product or products selected for exchange are not available in its warehouses, Tiarè di Baiardini Clorinda will not be able to accept your exchange request and will therefore proceed to refund you the price of the product or products originally purchased and not replaceable, in accordance with the provisions of the Consumer Code and according to the methods set out above.

In the event that the product or products selected for exchange are available, Tiarè di Baiardini Clorinda may accept your exchange request and will therefore send you an email confirming the shipment of the replacement products. In this case, shipment will take place within thirty (30) working days from the date on which Tiarè di Baiardini Clorinda becomes aware of your exchange request. The shipping costs of the replacement products will be borne by Tiarè di Baiardini Clorinda.

Where the price of the purchased product is lower or higher than the price of the product selected for exchange, you will not be entitled to any refund and/or surcharge for the difference. However, it remains understood that, as an alternative to requesting replacement of the product, you may exercise your right of return in accordance with the Consumer Code.

You will be contacted if your exchange request cannot be accepted because it does not comply with the conditions above. In this case, you can choose to have the products you intended to exchange back at your expense. If you refuse this shipment, Tiarè di Baiardini Clorinda reserves the right to retain the products and may also retain the amount corresponding to the purchase price of the products themselves, or the amount indicated for the reduction of the refund, due to the decrease in value of the returned products, as indicated above.

The replacement product or products may be subject to subsequent return pursuant to art. 52 of the Consumer Code.

Product identification tag

We remind you that all products sold by Tiarè di Baiardini Clorinda are provided with an identification tag fixed with a guarantee seal, which is an integral part of the product. We therefore remind you to try the product without removing the tag and the relative seal, because returned products without them will not be accepted.

Consumer Code

These Conditions for the exercise of the right of withdrawal, forming an integral part of the General Conditions of Sale, are governed by Italian law and in particular by the Consumer Code.

GENERAL TERMS OF USE

Welcome to our website (“tiareluxury.it”). Access to and use of tiareprofumeria.it are activities governed by these General Conditions of Use. Access to and use of this website as well as the purchase of products on tiareprofumeria.it, presuppose the reading, knowledge and acceptance of these General Conditions of Use.

This website is managed and maintained by Tiarè di Baiardini Clorinda, a sole proprietorship with registered office in Italy, Via Lorenzo Fava , 26 – 84014 Nocera Inferiore SA (Italy) , registered in the Company Register, Tax Code and VAT no. 05508020657.

If you need assistance, visit the Customer Service area. You can find information about purchases and shipments, refunds and returns of products purchased on tiareluxury.it, the website registration form as well as suggestions and other general information on the services provided by tiareprofumeria.it. Remember that you can always contact tiarethebeauty.it via the following email: salerno.tiare@gmail.com, or by phone or whatsapp at: 3347548796.

Tiarè di Baiardini Clorinda may modify or simply update, in whole or in part, these General Conditions of Use. The modifications and updates of the General Conditions of Use will be binding as soon as they are published on the website in this same section. We therefore ask you to regularly access this section to verify the publication of the most recent and updated General Conditions of Use of tiareluxury.it. If you do not agree, in whole or in part, with the General Conditions of Use of tiareluxury.it, we ask you not to use our website.

Access to and use of tiareprofumeria.it, including viewing web pages, communicating with Tiarè di Baiardini Clorinda, downloading product information and purchasing products on the website, are activities conducted by our users exclusively for personal use unrelated to any commercial, entrepreneurial or professional activity. Remember that you will be the only person responsible for the use of tiareluxury.it and its contents. Tiarè di Baiardini Clorinda cannot be held responsible for any use of the website and its contents by any of its users that is not compliant with current laws, without prejudice to Tiarè di Baiardini Clorinda's liability for fraud and gross negligence. In particular, you will be the only person responsible for communicating information and data that is incorrect, false or relating to third parties, without their consent, as well as for any incorrect use of the same.

Finally, since any material will be downloaded or otherwise obtained through the use of the service at the user's choice and risk, any liability for any damage to computer systems or loss of data resulting from download operations falls on the user and cannot be attributed to Tiarè di Baiardini Clorinda, which declines any liability for any damage resulting from the inaccessibility of the services on the site or from any damage caused by viruses, damaged files, errors, omissions, interruptions of service, deletion of contents, problems connected to the network, to providers or to telephone and/or telematic connections, to unauthorized access, to alterations of data, to the failure and/or defective functioning of the user's electronic equipment.

The user is responsible for the safekeeping and correct use of his/her personal information, including the credentials that allow access to reserved services, as well as for any damaging consequences or prejudice that may arise against Tiarè di Baiardini Clorinda or third parties as a result of the incorrect use, loss or theft of such information.

Privacy Policy

Please read the Privacy Policy carefully, which also applies if the user accesses tiareprofumeria.it and uses the related services, but does not purchase any products. The Privacy Policy helps you understand how tiareprofumeria.it collects and uses your personal data and for what purposes.

Intellectual Property Rights

The contents of tiareprofumeria.it, such as, by way of example, the works, images, photographs, dialogues, music, sounds and videos, documents, drawings, figures, logos and any other material, in any format, published on tiareluxury.it, including the menus, web pages, graphics, colors, schemes, tools, characters and design of the website, diagrams, layouts, methods, processes, functions and software that are part of tiareluxury.it, are protected by copyright and any other intellectual property right of Tiarè di baiardini Clorinda and other rights holders. The reproduction, in whole or in part, in any form, of tiareluxury.it and its contents is prohibited, without the express written consent of Tiarè di Baiardini Clorinda.

Tiarè di Baiardini Clorinda has the exclusive right to authorize or prohibit the direct or indirect, temporary or permanent reproduction, in any way or form, in whole or in part, of tiareprofumeria.it and its contents. With regard to the use of tiareluxury.it, you are only authorized to view the website and its contents. You are also authorized to perform all those other temporary reproduction acts, devoid of their own economic significance, which are considered transitory or accessory, an integral and essential part of the same viewing of tiareprofumeria.com and its contents and all other navigation operations on the website that are performed only for a legitimate use of tiareluxury.it and its contents.

You are not authorized to perform any reproduction, on any medium, in whole or in part of tiareprofumeria.it and its contents. Any act of reproduction must be, from time to time, authorized in writing by Tiarè di Baiardini Clorinda or, where applicable, by the authors of the individual works contained in the website. Such reproduction operations must in any case be performed for lawful purposes and in compliance with the copyright and other intellectual property rights of Tiarè di Baiardini Clorinda and the authors of the individual works contained in the website. The authors of individual works published on tiareprofumeria.it have, at any time, the right to claim authorship of their works and to oppose any deformation, mutilation or other modification of the works themselves, including any act of damage to the works, which is prejudicial to their honor or reputation.

You undertake to respect the copyright of the artists who have chosen to publish their works on tiareluxury.it or who have collaborated with tiareprofumeria.it in the creation of new expressive and artistic forms intended to be published, even non-exclusively on the website, or, again, which form an integral part of it. You are not, under any circumstances, authorised to use, in any way and form, the contents of the website and each individual work protected by copyright and any other intellectual property right. By way of example, you may not alter or, in any other way, modify the contents and protected works without the written consent of Tiarè di Baiardini Clorinda and, where necessary, of the individual authors of the works published on tiareluxury.it.

At our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall have no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments. We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party's intellectual property or these Terms of Service. You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain unlawful or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

Trademarks and domain names

Tiarè di Baiardini Clorinda is the exclusive owner of the logos and registered trademarks “Tiarè di Baiardini Clorinda” and “tiareluxury.it” and of any other distinctive sign that includes the word “Tiarè di Baiardini Clorinda”, including the domain name “tiareluxury.it”.

All other distinctive signs that distinguish the products sold on tiareluxury.it and present on the website are registered trademarks of their respective owners and are used within tiareprofumeria.it, for the sole purpose of distinguishing, describing and advertising the products for sale on tiareluxury.it.

Tiarè di Baiardini Clorinda and all other registered trademark owners have the right to make exclusive use of the trademarks of their respective ownership.

You are not authorized, except with the consent of Tiarè di Baiardini Clorinda and any other owner of registered trademarks, published on the website, to use said trademarks, to distinguish products or services even if not similar to those of tiareluxury.it or other trademark owners.

Most of the brands present on the website and referring to products for sale on tiareprofumeria.com are famous brands known to the general public and to every user of tiareluxury.it.

Any use of said trademarks that is not in compliance with the law, as it is not authorized, is prohibited and entails serious legal consequences. It is in no way permitted to use said trademarks and any other distinctive sign present on tiareluxury.it to take undue advantage of the distinctive character or the renown of these trademarks or in such a way as to cause harm to them and their owners.

Links and other websites

Tiareprofumeria.it contains hyperlinks (the “Links”) to other websites that have no connection with tiareprofumeria.it or with Tiarè di Baiardini Clorinda.

Tiarè di Baiardini Clorinda does not control or monitor such websites and their contents. Tiarè di Baiardini Clorinda cannot be held responsible for the contents of these sites and the rules adopted by them also with regard to your privacy and the processing of your personal data during your navigation operations. We therefore ask you to pay attention when you connect to these websites via the Links present on tiareluxury.it and to carefully read their conditions of use and privacy regulations. We remind you, in fact, that these General Conditions of Use and the Privacy Police of tiareluxury.it do not apply to websites managed by other parties other than Tiarè di Baiardini Clorinda.

Tiareprofumeria.it provides Links to other websites solely to facilitate its users in searching and browsing and to facilitate hypertext links on the Internet to other websites. The activation of the Links does not imply any recommendation or notification by Tiarè di Baiardini Clorinda for accessing and browsing these websites, nor any guarantee regarding their contents, services or goods provided and sold by them to Internet users.

Links to tiareluxury.it

Anyone interested in activating links to the Home page and other web pages of tiareluxury.it, which are publicly accessible, is asked to contact Tiarè di Baiardini Clorinda at the following email address salerno.tiare@gmail.it. Contact is necessary to activate the request for consent to the hyperlink to tiareluxury.it. The activation of links is granted by Tiarè di Baiardini Clorinda to the applicant, free of charge and on a non-exclusive basis.

has the right to oppose the activation of direct links to its website in the event that the requesting party, who intends to activate the link to tiareprofumeria.it, has in the past adopted unfair commercial practices or those not in conformity with industry practices or unfair competition actions against Tiarè di Baiardini Clorinda or its suppliers or when Tiarè di Baiardini Clorinda fears that these behaviors may be adopted in the future, or again when the requesting party has adopted, in the past or is feared that he may adopt in the future, discrediting actions against Tiarè di Baiardini Clorinda and tiareluxury.it. In any case, the activation of deep hypertext links (such as deep frames or deep links) to tiareprofumeria.it or the unauthorized use of meta-tags is prohibited without the written consent of Tiarè di Baiardini Clorinda.

Content Warning

Tiarè di Baiardini Clorinda has taken every precaution to avoid the publication, on the website, of contents that describe or represent scenes or situations of physical or psychological violence or such that, according to the sensitivity of the users of tiareluxury.it, could be considered harmful to civil beliefs, human rights and the dignity of people, in all its forms and expressions.

In any case, Tiarè di Baiardini Clorinda does not guarantee that the contents of the website are appropriate or lawful in other countries, outside of Italy.

However, if such contents are deemed unlawful or illegal in some of these countries, we ask you to avoid accessing our website and if you choose, in any case, to access it, we inform you that the use you decide to make of the services provided by tiareluxury.it will be your exclusive and personal responsibility.

Tiarè di Baiardini Clorinda has also adopted every useful precaution in order to ensure its users that the contents of tiareluxury.it are accurate and do not contain incorrect or outdated information, with respect to the date of their publication on the website and, where possible, also subsequently.

However, Tiarè di Baiardini Clorinda does not assume any responsibility towards users regarding the accuracy and completeness of the contents published on tiareprofumeria.it, without prejudice to its own liability for fraud and gross negligence and except as otherwise provided by law.

Furthermore, Tiarè di Baiardini Clorinda cannot guarantee users that the website will operate continuously, without interruptions and without errors or malfunctions due to the Internet connection. For any problem encountered in using our website, contact Customer Service. A manager will be at your disposal to provide assistance and help you restore the functionality of your access to the website, if this is possible. Likewise, we recommend that you contact your Internet service provider or check that each device for Internet connection and access to web content is correctly activated, including your Internet browser. Although Tiarè di Baiardini Clorinda tries to do everything possible to ensure continuous access to its website, the dynamic nature of the Internet and its contents may not allow tiareprofumeria.it to operate without suspensions, interruptions or discontinuity due to the need to operate updates to the website.

has adopted adequate technical and organizational measures to safeguard the security of its services on tiareluxury.it, the integrity of data relating to traffic and electronic communications with respect to unauthorized forms of use or knowledge, as well as to avoid risks of dispersion, destruction and loss of data and confidential and non-confidential information relating to its users, present on tiareprofumeria.it, or unauthorized access, or access that does not comply with the law, to the data and information themselves.

Our trade policy

Tiarè di Baiardini Clorinda has adopted its own commercial policy; its mission consists in selling products through its services and its website exclusively to the "final consumer", meaning with this term a natural person who acts, on tiareluxury.it, for purposes outside of his/her commercial, entrepreneurial or professional activity, if any.

If you are not a final consumer, please do not use our services to purchase products on tiareluxury.it. Tiarè di Baiardini Clorinda will otherwise have the right to not accept purchase order proposals from subjects who are not final consumers and any other purchase order proposal that does not comply with the general conditions of sale and these General Conditions of Use.

Applicable law and dispute resolution

These General Conditions of Use are governed by Italian law and in particular by Legislative Decree 6 September 2005 n. 206 (Consumer Code). In the event of disputes arising from the General Conditions of Use between Tiarè di Baiardini Clorinda and each of its end users, we inform you that the European Commission provides a platform for the alternative extra-judicial resolution of disputes, accessible on the site http://ec.europa.eu/odr .

PRIVACY POLICY

Your Privacy

Welcome to our website tiareluxury.it (“Site”).
For Tiarè di Baiardini Clorinda your privacy and the security of your personal data are very important, for this reason we collect and manage your personal data with the utmost care and adopt specific measures to keep them safe.
Below you will find the main information on the processing by Tiarè di Baiardini Clorinda of your personal data in relation to your navigation of tiareprofumeria.it and the use of the services offered.

Who is the owner?

Below is the main information on the processing of your personal data carried out by Tiarè di Baiardini Clorinda, sole proprietorship, with registered office in via Lorenzo Fava , 26 – 84014 Nocera Inferiore SA (Italy), CF and VAT no. 05508020657, as Data Controller. For any clarification, question or need related to your privacy and the processing of your personal data, you can contact us at any time by sending a request to our Customer Service at the following email: salerno.tiare@gmail.com or by phone or whatsapp at the number: 3347548796.

What data do we process and why?

The personal data that Tiarè di Baiardini Clorinda processes are those that you provide us when you conclude an order and purchase goods, and those that we collect while you browse or use the services offered on tiareprofumeria.it. Tiarè di Baiardini Clorinda can, therefore, collect data about you such as, for example, personal data such as name and surname, shipping address and billing address, browsing data and your purchasing habits.
Your personal data are processed, in particular, for the following purposes:

  1. conclude and execute the purchase contract for goods offered on tiareluxury.it;
  2. allow you to register on the Site and the App and use the services reserved for registered users;
  3. manage your requests forwarded to our Customer Service.

In the cases mentioned above, the processing of your personal data is necessary to execute a contract with you or to provide you with the service you have specifically requested. Furthermore, we carry out statistical surveys and analyses with data in aggregate form to understand how users interact and use the Site, to improve our offer and our services.
Only with your express consent, however, will we process your personal data for:

  1. send you our newsletters via email (communications on news and commercial promotions);
  2. send you SMS messages about our news and commercial promotions (SMS service);
  3. send you commercial and promotional communications on our products and services and carry out opinion polls and market research (via e-mail, SMS, telephone and post);
  4. personalize the Site and commercial communications based on your characteristics and interests.

Your data may also be processed to allow Tiarè di Baiardini Clorinda to carry out security checks for the purpose of preventing and protecting against fraudulent activities, counterfeiting and abusive behavior (including by third parties) in conflict with current regulations, the contractual provisions applicable to the Site, the App and related services, and the rules of fairness and good faith. These processing activities are based on the legitimate interest of Tiarè di Baiardini Clorinda.

Who will process your data?

Your personal data is processed by duly trained personnel of Tiarè di Baiardini Clorinda as Data Controller. For organizational and functional needs related to the provision of services on tiareluxury.it, furthermore, your data may be processed by our suppliers. The latter have been evaluated and chosen by Tiarè di Baiardini Clorinda for their proven reliability and competence. Some of these subjects may also be based in non-EU countries and, in these cases, the transfer of your personal data to these countries is carried out in compliance with the guarantees provided by law.

How long do we keep your data?

We store your personal data for a limited period of time that depends on the purpose for which they were collected, at the end of which your personal data will be deleted or otherwise rendered anonymous in an irreversible way. The retention period is different depending on the purpose of the processing: for example, the data collected during the purchase of goods on tiareprofumeria.it are processed until the conclusion of all administrative and accounting formalities, then they are archived in accordance with local tax legislation (ten years), those used to send you our newsletters or our SMS until you ask us to stop sending them (revocation of consent or opposition to receipt) and, in any case, within 2 (two) years from the last interaction of any kind with us.

What are your rights?

At any time, depending on the specific processing, you may: revoke your consent to processing, know which of your personal data we have in our possession, their origin and how they are used, request their updating, rectification or integration as well as, in the cases provided for by the provisions in force, cancellation, limitation of processing or oppose their processing. If you wish, you can request to receive the personal data held by Tiarè di Baiardini Clorinda that concern you in a format readable by electronic devices and, where technically possible, we can transfer your data directly to a third party indicated by you.

If you believe that the processing of your personal data has been carried out in an illegitimate manner, you can file a complaint with one of the supervisory authorities responsible for compliance with the rules on personal data protection. In Italy, the complaint can be filed with the Garante per la Protezione dei Dati Personali ( http://www.garanteprivacy.it/ ).
This information may be subject to changes and additions over time, therefore we invite you to periodically check its contents. Where possible, we will try to inform you promptly of the changes made.

COOKIES POLICY

Data Controller

The use of cookies and similar technologies by Tiarè di Baiardini Clorinda, sole proprietorship, with registered office in Lorenzo Fava , 26 – 84014 SA (Italy) , falls within the Manager’s privacy policy, in compliance with the provisions of Legislative Decree 196/03 Personal Data Protection Code (Privacy Code) and the Provision of 8 May 2014 “Identification of simplified procedures for the information and acquisition of consent for the use of cookies” of the Italian Privacy Guarantor. Tiarè di Baiardini Clorinda, as Data Controller, acts in compliance with the provisions of the relevant legislation.

What is a cookie?

A cookie is a small file that is sent to the browser you are using and saved on your device when you visit a website such as tiareprofumeria.it ('the site'). Cookies allow the site to function efficiently and improve its performance, and also provide information to the site owner for statistical or advertising purposes, mainly to personalize your browsing experience by remembering your preferences (for example, remembering the language and currency you have set, to recognize you on your next visit, etc.).

Which cookies do we use and for what purposes?

Our site uses different types of first-party cookies (prepared and managed by Tiarè di Baiardini Clorinda), third-party cookies (prepared and managed by third parties based on their own privacy policies and not under the control of Tiarè di Baiardini Clorinda), each of which has a specific function. Below is an explanatory table.

  1. Navigation cookies
  2. Functional cookies
  3. Analytical cookies
  4. First and third party marketing and profiling cookies
  5. Social network cookies

Web Push Notifications

With your express consent, you may receive personalized notifications on your device about products and commercial news from Tiarè di Baiardini Clorinda (so-called “web push notifications”).
In order to send you these notifications, we use technologies similar to cookies (in particular, “HTLM5 Local Storage”) that store information in the Local Storage of your device. Some of your personal data is also stored on our servers – located in the European Union – for the management of “web push notifications”.
The personalization of communications is carried out based on the way in which you navigate and use the Site and, in particular, on the products you view, purchase or place in the cart or on the data you enter in the registration form on the site or when purchasing products on the Site (in particular, your name to personalize the communication sent to you and your date of birth to offer you promotions and discounts dedicated to you on your birthday).

The categories of personal data used for this purpose are:

  1. products purchased, viewed or placed in the cart;
  2. name;
  3. date of birth;
  4. gender (male or female)
  5. language used for navigation and version of the Site used (country);
  6. information about the device and browser you use;
  7. date and time you gave your consent to receive web push notifications;
  8. My Account creation date
  9. date of last visit to our site.

You may at any time revoke your consent to receive such personalized commercial communications by proceeding, depending on the browser you use.